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Chemical Engineer- Customer Application Support


Chemical Engineer- Customer Application Support

Chemical Engineer- Customer Application Support

Busch Vacuum Solutions
Virginia Beach, VA 23452

Job details

Job Type

Full-time

POSITION SUMMARY

Come Grow With Us – Whether it is creating green energy, developing life-saving medicine, or enabling nano-technology, the Intelligent use of vacuum is essential in tackling our future challenges.


As diverse and boundless as the world of vacuum is, so are the jobs and opportunities at Busch. This is the career you’ve been looking for. Joining the Busch team means working in a family-owned, fast-paced, and innovative team environment supported by over 3500 professionals in 44 countries across the globe.

If you see opportunity, are not afraid to question, love a challenge, and are never content. You are focused on the value stream, see waste in processes, and love to help teams succeed. You are naturally driven by curiosity, commitment, conscientiousness, and creativity. This is the role for you.

As the Chemical Engineer- Customer Application Support, you will be responsible for assisting Busch internal and external customers with optimizing and implementing Semiconductor applications.


Experience and Skills

Reasonable Accommodations Statement

To accomplish this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

  • Provide onsite/remote technical consultations to Sales companies on the use, capabilities, and troubleshooting of semiconductor applications
  • Manage the Semiconductor Application Database
  • Act as a Semiconductor technical resource for Sales, Systems, and Service associates.
  • Participate in Sales project teams for Semiconductor fab extension and greenfield installs
  • Ensure technical knowledge transfer between all customer-facing teams and train field-based and in-house technical applications associates.
  • Partner with Sales and Service organization to rapidly resolve issues at the customer site and improve product reliability.
  • Develop and deliver both pre-and post-sales technical presentations aligned with Medium High Vacuum business initiatives.
  • Create a product demonstration strategy working with Marketing, Sales, and Business Development to provide customers with product demonstrations.
  • Make recommendations for new products and applications and enhancements to existing products to the Global R & D team.
  • Provide planning input and onsite support for MHV sales/marketing events, including technical support for trade shows, sponsored seminar series, and user group meetings.
  • Interface with Marketing, Sales, and Business Development to collaborate with customers to generate relevant data and create white papers, application notes, and customer presentations.

Qualifications that set you up for success:

  • Master’s degree in Chemical engineering: Required, Ph.D. preferred
  • Experience working in a similar position preferred
  • Previous experience providing onsite technical customer-facing support is desired.
  • Technical writing experience is preferred
  • Previous specialized demonstration experience in support of Sales and Marketing is preferred.
  • Effective interpersonal, written, and oral communication skills.
  • Effective organization and planning skills.
  • Demonstrated ability to operate independently and strategically to achieve individual and corporate goals.
  • High proficiency with Ms. Office tools


Busch LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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• Post ID: 21589694


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